In our continuing commitment to quality patient care, Longboat Key Fire Rescue asks transported patients to return a Patient Survey that rates their experience with our Emergency Medical Services. Survey responses we collect include areas such as Crew Competency, Skill Level and Professionalism, 911 Call Handling, and Overall Quality of Care.
We are pleased that our patients consistently rate their experiences with our services from Excellent to Outstanding.
The following are some comments our patients also included in their surveys:
"Your service - - EXCELLENT - - is one of the major reasons we continue to live on Longboat Key. Keep it up!!"
"I am blessed to live on Longboat Key; the Paramedics are wonderful!"
"It is very comforting to know that on Longboat Key we have such a competent and caring emergency rescue staff. Knowing that you are just minutes away is very reassuring and helps to lessen any anxiety that usually exists in a medical emergency. We truly value and appreciate all your help."
"The EMS crew was superb! They made me comfortable immediately and were professional at all times. I could not have had better care."
"I have lived in the same condo – 40 years -. In many times over the years, I’ve used your group perhaps 8 or 9 times. The personnel really know their craft. Kudos!"
"We were extremely impressed with the team’s response time, skill level, thoroughness and obvious concern. We couldn’t ask for a better or more qualified and cohesive group. Thank you, Thank you!"
"There are not enough words to describe the efficiency, kindness and professional service given to me by the young men who arrived very, very shortly after I called. My gratitude to all will know no end."
"The team who arrived at our home was efficient, capable and patient. I was immediately put at ease."
"Very grateful for the outstanding service provided here on Longboat Key by the Paramedics. Thank you."
“What else can you say about an excellent group?”
“Great service - they arrived in 4 minutes!”
“They were so kind and caring. They made my 5 year old feel better by giving her a teddy bear to hug!"
“The paramedics were excellent in their service in every way. I can not say enough good things about the men and their care for my husband.”
“We thank them all profusely for their calm, efficient and well organized protocol.”